Privacy Policy

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It is TekGro (Sub-division of Upvivid Pty Ltd) ‘s policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to tekgro.com.au (hereinafter, “us”, “we”, or “tekgro.com.au“). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website.

TekGro (Sub-division of Upvivid Pty Ltd) is committed to providing quality services to you through Tekgro (Sub-division of Upvivid Pty Ltd)’s online communication mediums. This policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern how we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.aoic.gov.au

We have adopted this privacy policy to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website, Social media and newsletters and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms of Service posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms of service.

What is Personal Information, and why do we collect it?

Personal Information is information or an opinion that identifies an individual. Examples of Personal Information we collect include names, addresses, email addresses, gender, client’s business details, phone, facsimile numbers and bank details.

This Personal Information is obtained in many ways including [interviews, correspondence, by telephone and facsimile, by email, via our website www.tekgro.com.au, from media and publications, from other publicly available sources, from cookies- delete all that aren’t applicable] and from third parties. We don’t guarantee website links or policy of authorised third parties.

We collect your Personal Information for the primary purpose of providing our services to you, providing information to our clients and marketing. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

You may contact us anytime to know how we collect Personal Information, and we will explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

  •       For the primary purpose for which it was obtained
  •       For a secondary purpose that is directly related to the primary purpose
  •       With your consent; or where required or authorised by law.

Third Parties

Where reasonable and practicable to do so, we will collect your Personal Information only from you. However, in some circumstances, we may be provided with information by third parties. In such a case, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Website Visitors

Like most website operators, TekGro (Sub-division of Upvivid Pty Ltd) collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. TekGro (Sub-division of Upvivid Pty Ltd)’s purpose in collecting non-personally identifying information is to better understand how TekGro (Sub-division of Upvivid Pty Ltd)’s visitors use its website. From time to time, TekGro (Sub-division of Upvivid Pty Ltd) may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

TekGro (Sub-division of Upvivid Pty Ltd) also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://tekgro.com.au/ blog posts. TekGro (Sub-division of Upvivid Pty Ltd)  only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Disclosure of Personal Information

Certain visitors to TekGro (Sub-division of Upvivid Pty Ltd)’s websites choose to interact with TekGro (Sub-division of Upvivid Pty Ltd)  in ways that require TekGro (Sub-division of Upvivid Pty Ltd)  to gather personally-identifying information. The amount and type of information that TekGro (Sub-division of Upvivid Pty Ltd)  gathers depend on the nature of the interaction. For example, we ask visitors who leave a comment at https://www.tekgro.com.au/ to provide a username and email address.

Your Personal Information may be disclosed in a number of circumstances, including the following:

  •       Third parties where you consent to the use or disclosure; and
  •       Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files. 

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Access to your Personal Information

You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing.

TekGro (Sub-division of Upvivid Pty Ltd) will not charge any fee for your access request but may charge an administrative fee for providing a copy of your Personal Information.

To protect your Personal Information, we may require identification from you before releasing the requested information.

Maintaining the Quality of your Personal Information

It is important to us that your Personal Information is up to date. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Protection of Certain Personally-Identifying Information

TekGro (Sub-division of Upvivid Pty Ltd) discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information to process it on TekGro (Sub-division of Upvivid Pty Ltd) ‘s behalf or to provide services available at TekGro (Sub-division of Upvivid Pty Ltd) ‘s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using TekGro (Sub-division of Upvivid Pty Ltd) ‘s website, you consent to the transfer of such information to them.

TekGro (Sub-division of Upvivid Pty Ltd) will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, TekGro (Sub-division of Upvivid Pty Ltd) discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental requests, or when TekGro (Sub-division of Upvivid Pty Ltd) believes in good faith that disclosure is reasonably necessary to protect the property or rights of TekGro (Sub-division of Upvivid Pty Ltd), third parties or the public at large.

If you are a registered user of https://tekgro.com.au/ and have supplied your email address, TekGro (Sub-division of Upvivid Pty Ltd) may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with TekGro (Sub-division of Upvivid Pty Ltd) and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or one of our feedback mechanisms), we reserve the right to publish it to help us clarify or respond to your request or to help us support other users. TekGro (Sub-division of Upvivid Pty Ltd) takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and Terms of service of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

Aggregated Statistics

TekGro (Sub-division of Upvivid Pty Ltd) may collect statistics about the behavior of visitors to its website. TekGro (Sub-division of Upvivid Pty Ltd) may display this information publicly or provide it to others. However, TekGro (Sub-division of Upvivid Pty Ltd) does not disclose your personally-identifying information.

Cookies

To enrich and perfect your online experience, TekGro (Sub-division of Upvivid Pty Ltd) uses “Cookies”, similar technologies and services provided by others to display personalized content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. TekGro (Sub-division of Upvivid Pty Ltd) uses cookies to help TekGro (Sub-division of Upvivid Pty Ltd) identify and track visitors, their usage of https://tekgro.com.au/, and their website access preferences. TekGro (Sub-division of Upvivid Pty Ltd) visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using TekGro (Sub-division of Upvivid Pty Ltd) ‘s websites, with the drawback that certain features of TekGro (Sub-division of Upvivid Pty Ltd) ‘s websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to TekGro (Sub-division of Upvivid Pty Ltd)’s use of cookies.

Business Transfers

If TekGro (Sub-division of Upvivid Pty Ltd), or substantially all of its assets, were acquired, or in the unlikely event that TekGro (Sub-division of Upvivid Pty Ltd) goes out of business or enters bankruptcy, user information would be one of the assets that are transferred or acquired by a third party. You acknowledge that such transfers may occur and that any acquirer of TekGro (Sub-division of Upvivid Pty Ltd) may continue to use your personal information as outlined in this policy.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact us at:

Location: 41b Aurelia StToongabbie NSW 2146

Email Id: tg.info@tekgro.com.au

Phone:  1300 312 278